Reference

Your Privacy Policy at dwptogel

Your account, DANA wallet records, and access logs for Dragon Tiger, Aviator, and Royal Fishing are covered in one Privacy Policy, so you know what we collect before…

DANA data contextOVO wallet recordsQRIS payment logsCookie choices
dwptogel Your Privacy Policy at dwptogel
CONTACT PATHS

Reach Us About Your Privacy Choices

Privacy questions should not get buried in general account chat. We route requests by channel, time, and account status, then match them to your registered phone number before we discuss stored data.

Live chat Open live chat from the bottom-right bubble after login or from the help link on mobile web. Tell us your privacy request and we may ask for the latest QRIS reference to match your wallet.
WhatsApp Message the WhatsApp privacy queue during 09:00-01:00 WIB if you need to update your phone number or ask what account data is stored. We reply only after a basic identity check.
Email Send privacy requests to [email protected] when you want a written record. Include your account name, registered phone number, and the channel you used, but never include your password.
DATA CARE

Controls You Get Over Your Data

Data control matters before your first deposit and after every login. In Account > Security > Active Devices, you can check sessions tied to your phone, browser, or computer.

Account data

We collect your registered name, phone number, password status, and account activity so your profile can be verified before wallet changes. You can request corrections when a spelling or phone entry is wrong.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with time, amount, and account name. We use them to trace deposits, handle withdrawal checks, and answer privacy questions about wallet activity.

Cookie choices

Cookies keep your session active, remember language preference, and help us detect repeated login failures. You can clear them in your browser, but the next login may require another verification step.

Device security

New phone or computer access can trigger extra checks before we show wallet or profile details. This helps us protect your privacy if your password is typed on an unfamiliar device.

Retention handling

Account, payment, and support records are kept only as long as needed for wallet tracing, dispute checks, account safety, or legal duties. Closed-account data is limited to required records.

Request route

Ask for access, correction, or clarification through live chat, WhatsApp, or [email protected]. We confirm your identity first, then route the request to the team allowed to handle it.

Privacy Answers Before You Open

These privacy answers focus on what happens to your account data, wallet records, device signals, and support messages. We wrote them for you before you open an account, add DANA or QRIS details, or return from a new phone. If your question involves a specific payment reference or account change, contact us through a logged-in channel so we can verify you first.

We collect your registered name, phone number, password status, device type, IP address, and account activity. This lets us set up your profile, protect login access, and answer privacy requests tied to your account.

We store wallet references, timestamps, and related account names so deposits and withdrawals can be matched correctly. The data is also used when you ask us to trace a payment or correct account records.

Yes. Contact us through live chat, WhatsApp, or [email protected] and pass the identity check. We may ask for recent account activity or a payment reference before changing profile details.

Cookies help keep your session active, remember browser choices, and flag unusual login patterns. If you clear them, you can still access your account, but we may ask for another verification step.

Only trained support and account teams assigned to privacy handling can view your request. We limit access by task, so wallet teams see payment references while support handles your contact details.

We keep account, payment, device, and support records for as long as needed for wallet tracing, dispute checks, account safety, or legal duties. Retention may vary where local law permits.

A new phone or browser may trigger extra checks before wallet or profile details appear. We record the device signal and IP address to help protect your account from unwanted access.